Frequently Asked Questions — House Cleaning Sacramento
Everything you need to know about our professional cleaning services in Sacramento and surrounding areas. Can’t find your answer? Call us at (916) 469-1075.
Pricing & Booking
How much does house cleaning cost in Sacramento?
Pricing depends on home size, type of cleaning, and frequency. As a general guide: a standard cleaning for a 2-bedroom home starts around $120–$160. Deep cleanings and move-out cleanings are priced higher due to extra time and detail. We provide a free, no-obligation quote — get yours here or call (916) 469-1075.
Do you charge by the hour or by the job?
We charge by the job, not by the hour. This means you always know the price upfront — no surprises when the team takes longer or shorter than expected. We send you a firm quote before any cleaning begins.
How do I get a quote?
You can request a free quote in three ways: fill out our online quote form, call us at (916) 469-1075, or email contact@bellezashomeservices.com. We typically respond within a few hours during business hours (7 AM – 6 PM, 7 days a week).
Is there a discount for recurring cleanings?
Yes. Clients who schedule weekly or biweekly cleanings receive discounted rates compared to one-time cleanings. The more consistently you book, the better the rate. Ask us about recurring pricing when you request your quote.
What payment methods do you accept?
We accept credit cards, debit cards, checks, and cash. Payment is due at the time of service unless a prior arrangement has been made.
Services
What’s included in a standard house cleaning?
A standard cleaning includes dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilet, sink, shower/tub, mirrors), cleaning kitchen surfaces and appliances on the outside, emptying trash, and making beds. It does not include inside appliances, inside cabinets, or walls — those are part of a deep cleaning.
What’s the difference between a standard cleaning and a deep cleaning?
A standard cleaning covers the surfaces you see every day. A deep cleaning goes further: inside the oven, inside the refrigerator, baseboards, ceiling fans, light fixtures, window sills, behind furniture, and hard-to-reach areas. We recommend a deep cleaning for first-time clients or homes that haven’t been professionally cleaned in 3+ months.
Do you do move-in and move-out cleanings?
Yes. Move-in/move-out cleanings are one of our most requested services in Sacramento. We clean the entire home top to bottom — including inside all appliances, cabinets, and closets — so it’s ready for new tenants, a landlord inspection, or for you to settle in comfortably. Learn more here.
Do you clean Airbnb and short-term rental properties?
Absolutely. We offer turnover cleaning for Airbnb, VRBO, and other short-term rentals in the Sacramento area. We work on your guests’ checkout and check-in schedule — including same-day turnovers. See our STR cleaning page.
Do you offer office or commercial cleaning?
Yes. We clean offices and commercial spaces in Sacramento and surrounding areas. Services include regular maintenance cleaning, deep cleaning, and post-construction cleaning. Learn more about office cleaning.
Before Your Cleaning
Do I need to be home during the cleaning?
No. Many of our clients prefer to leave a key or door code. Our team is fully background-checked, bonded, and insured. If you’d rather be home, that’s completely fine too — your comfort comes first.
Do I need to provide cleaning supplies or equipment?
No. Our team arrives with all professional-grade cleaning products and equipment, including HEPA-certified vacuums. If you have specific products you prefer us to use (e.g., due to allergies or pet safety), let us know in advance and we’ll accommodate.
Do I need to tidy up before the cleaners arrive?
We recommend picking up personal items, clothing, and clutter beforehand. This allows our team to focus their time on actual cleaning rather than organizing. The more cleared the surfaces are, the more thorough the clean will be.
Quality & Guarantee
What is your satisfaction guarantee?
We offer a 100% satisfaction guarantee. If you’re not happy with any area we cleaned, simply let us know within 24 hours and we’ll come back and re-clean it at no charge. Your peace of mind is our priority.
Are your cleaning technicians background-checked?
Yes. Every member of our team goes through a thorough background check before they ever enter a client’s home. We are also fully bonded and insured for your protection.
What if something gets damaged during a cleaning?
We are fully insured. In the rare event that something is damaged, please contact us immediately at (916) 469-1075 or contact@bellezashomeservices.com and we will work to resolve the issue promptly and fairly.
Scheduling & Service Area
What areas do you serve?
We serve Sacramento and the surrounding communities including Gold River, Elk Grove, Folsom, Roseville, Carmichael, Rancho Cordova, Fair Oaks, Antelope, El Dorado Hills, Granite Bay, Rocklin, Natomas, Pocket, and East Sacramento. Not sure if we cover your area? Call us at (916) 469-1075.
What are your hours?
We operate 7 days a week, from 7:00 AM to 6:00 PM. We offer next-day availability on most bookings.
How do I reschedule or cancel?
Please give us at least 24 hours’ notice to reschedule or cancel. You can call (916) 469-1075 or send a text — we’ll confirm the change promptly.
